[{"text":"子供が学校から借りているタブレットを壊してしまいました。個人賠償保険で補償対象となりますか？","id":3576256,"cid":"5_3_7","synonym":["保証","保障","iPad"]},{"text":"グループ保険は保険料控除の対象になりますか？","id":3142310,"cid":"3_1","synonym":["保証","保障","死亡保障","死亡保険","定期保険","団保","団体保険","団体","グループ"]},{"text":"【傷害保険】腱鞘炎で通院をしましたが対象となりますか？","id":3142511,"cid":"5_12_14","synonym":["保証","保障"]},{"text":"友達から借りたものを置き忘れて紛失してしまいました。個人賠償責任保険の対象となりますか？","id":3576266,"cid":"5_3_15","synonym":["保証","保障","無く","失く","なくし","落し","おと","受託物","かりた"]},{"text":"退職した場合、グループ保険はどうなりますか？","id":3142546,"cid":"2_7_1_1","synonym":["保証","保障","シニアパートナー","シニア","再雇用","引退","退社","退任","辞職","定年","死亡保障","死亡保険","定期保険","団保","団体保険","団体","グループ"]},{"text":"【保険金請求】傷害保険（ケガの請求）","id":3142338,"cid":"5_12","synonym":["保証","保障","傷害","怪我","申請"]},{"text":"海外旅行保険は保険料控除の対象になりますか？","id":3142312,"cid":"3_3","synonym":["保証","保障"]},{"text":"簡易告知とは何ですか？","id":3142405,"cid":"4_8_6"},{"text":"ドリーム年金の年末調整・確定申告について","id":3142311,"cid":"3_2"},{"text":"年末調整・確定申告について、教えてください。","id":3142317,"cid":"3_8"},{"text":"【傷害保険】新型コロナウイルスに感染して入院しました。補償されますか？","id":3142505,"cid":"5_12_8","synonym":["保証","保障"]},{"text":"【保険金請求】医療保険（病気・ケガの請求）","id":3142337,"cid":"5_11","synonym":["保証","保障","傷害","怪我","申請"]},{"text":"保険金請求書には、契約者の署名・捺印が必要ですか？","id":3142442,"cid":"5_5_3","synonym":["保証","保障","申請","印鑑","判子","ハンコ"]},{"text":"【保険金請求】グループ保険（ケガ・死亡等の請求）","id":3142327,"cid":"5_1","synonym":["保証","保障","傷害","怪我","申請","亡くな","死去","死亡保障","死亡保険","定期保険","団保","団体保険","団体","グループ"]},{"text":"【火災保険】保険金請求の対象になるか？","id":3142332,"cid":"5_6","synonym":["保証","保障","申請"]},{"text":"グループ会社籍の手続き方法を教えてください。","id":3142371,"cid":"4_1_2","synonym":["仕方","方法","手順"]},{"text":"【保険金請求】自動車保険（自動車事故の請求）","id":3142333,"cid":"5_7","synonym":["保証","保障","申請"]},{"text":"グループ保険の入院給付金について知りたい。","id":3142410,"cid":"5_1_2","synonym":["保証","保障","死亡保障","死亡保険","定期保険","団保","団体保険","団体","グループ"]},{"text":"【保険金請求】ゴルファー保険（ゴルフ中の事故の請求）","id":3142328,"cid":"5_2","synonym":["保証","保障","申請"]},{"text":"【解約】グループ保険","id":3142341,"cid":"2_2_1","synonym":["保証","保障","死亡保障","死亡保険","定期保険","団保","団体保険","団体","グループ"]},{"text":"グループ保険で新型コロナウィルスの入院やホテル療養、自宅療養は対象となりますか？","id":3225669,"cid":"5_1_9","synonym":["保証","保障","死亡保障","死亡保険","定期保険","団保","団体保険","団体","グループ"]},{"text":"再発行、紛失のお手続き","id":3142305,"cid":"2_5","synonym":["仕方","方法","手順","無く","失く","なくし","落し","おと"]},{"text":"【自動車保険アクセス】どこから手続きできますか？","id":3142520,"cid":"2_4_2_1","synonym":["保証","保障","仕方","方法","手順","インターネット","ページ","サイト","手続きサイト","更新手続き","更新手続きサイト","つながら","繋がら","アクセスできない"]},{"text":"【医療保険】コロナウィルスに感染し、ホテル療養となりました。補償されますか？","id":3142491,"cid":"5_11_2","synonym":["保証","保障"]},{"text":"セキスイガード保険は保険料控除の対象になりますか？","id":3142315,"cid":"3_6","synonym":["保証","保障"]},{"text":"【自動車保険】走行中、動物と接触しました。車両保険で対象となりますか？","id":3576427,"cid":"5_7_7","synonym":["保証","保障"]},{"text":"自動車保険を更新したいのですが、どうすれば良いですか？","id":3142515,"cid":"2_4_1_2","synonym":["保証","保障","保険更新","保険更改","更改","保険継続","継続"]},{"text":"車を買い替える場合、自動車保険の手続きはどのようにすればよいのですか？","id":3142560,"cid":"2_10_4_1","synonym":["保証","保障","仕方","方法","手順"]},{"text":"【火災保険】台風の強風でカーポート屋根が飛び、隣家の車を破損しました。個人賠償責任補償の対象ですか?","id":3142453,"cid":"5_6_3","synonym":["保証","保障"]},{"text":"契約者死亡のお手続き","id":3142303,"cid":"2_3","synonym":["仕方","方法","手順","亡くな","死去"]},{"text":"【見積り・申込み】ドリーム年金の新規加入・保険料変更の手続きが可能な期間について","id":3142320,"cid":"4_3","synonym":["保証","保障","仕方","方法","手順","契約","申し込み"]},{"text":"住所変更の手続きはどうしたらいいですか？","id":3142543,"cid":"2_6_2_1","synonym":["仕方","方法","手順","引越","引越し","引っ越し"]},{"text":"自動車保険は保険料控除の対象になりますか？","id":3142314,"cid":"3_5","synonym":["保証","保障"]},{"text":"【医療保険】コロナウイルスに感染して医療機関に入院しました。補償されますか？","id":3142490,"cid":"5_11_1","synonym":["保証","保障"]},{"text":"【保険金請求】がん保険（がんの請求）","id":3142336,"cid":"5_10","synonym":["保証","保障","申請"]},{"text":"【火災保険】団体割引率はどのくらいですか？","id":3142379,"cid":"4_4_5","synonym":["団体割引","団体契約","団体扱","保証","保障"]},{"text":"セキスイガード保険（団体総合生活保険）を申し込みたい。インターネット手続きはどうすればよいか？","id":3142372,"cid":"4_2_1","synonym":["団体割引","団体契約","団体扱","保証","保障","仕方","方法","手順"]},{"text":"年末調整に関して、会社の締め切りが過ぎてしまったら、どうしたらよいでしょうか。","id":3142313,"cid":"3_4"},{"text":"【自動車保険】保険料・等級について","id":3142334,"cid":"5_8","synonym":["保証","保障"]},{"text":"積立年金制度（ドリーム年金・拠出型企業年金保険(Ⅱ)）の一部払出しをしたい。","id":3142340,"cid":"2_1_2","synonym":["保証","保障"]},{"text":"グループ保険にて、特定感染症が対象となると記載があるが、コロナも対象となりますか？","id":3225673,"cid":"5_1_10","synonym":["保証","保障","死亡保障","死亡保険","定期保険","団保","団体保険","団体","グループ"]},{"text":"申込書締め切りと保障開始日はいつになりますか？","id":3142370,"cid":"4_1_1"},{"text":"【火災保険】地域の停電があった後から、蓄電池にエラーが出ている。メーカーに確認したところヒューズ切れのため過電流が原因とのこと。保険で支払の対象となりますか？","id":3142462,"cid":"5_6_12","synonym":["保証","保障"]},{"text":"車を購入するので中断している等級を再開したいのですが、手続きはどのようにすれば良いですか？","id":3142392,"cid":"4_7_4","synonym":["仕方","方法","手順","買う"]},{"text":"他社で契約中の自動車保険を切り替えたいのですが？","id":3142390,"cid":"4_7_2","synonym":["保証","保障"]},{"text":"火災保険に加入しているのに、控除証明書が届きません。","id":3142369,"cid":"3_7_2","synonym":["保証","保障","契約","申し込み"]},{"text":"【傷害保険】ケガをしました。請求連絡はいつまでに申請をすればいいですか？","id":3142498,"cid":"5_12_1","synonym":["保証","保障","傷害","怪我","申請"]},{"text":"グループ保険の請求方法について教えてください。","id":3142409,"cid":"5_1_1","synonym":["保証","保障","申請","死亡保障","死亡保険","定期保険","団保","団体保険","団体","グループ"]},{"text":"グループ保険の特定感染症の具体例を教えてください。","id":3142414,"cid":"5_1_6","synonym":["保証","保障","死亡保障","死亡保険","定期保険","団保","団体保険","団体","グループ"]},{"text":"家族の自動車保険に団体割引は適用になりますか？
（団体扱の被保険者の範囲）","id":3142389,"cid":"4_7_1","synonym":["団体割引","団体契約","団体扱","保証","保障"]},{"text":"【自動車保険】盗難に遭いました。車両保険は自動車・動物＋Aに加入していますが対象となりますか？","id":3576438,"cid":"5_7_16","synonym":["保証","保障","契約","申し込み","盗られた","ぬすまれた","盗まれた","ぬすむ","盗む"]},{"text":"【解約】火災保険","id":3142343,"cid":"2_2_3","synonym":["保証","保障"]},{"text":"【退職手続き】セキスイガード（団体総合生活保険）","id":3142353,"cid":"2_7_2","synonym":["団体割引","団体契約","団体扱","保証","保障","仕方","方法","手順","シニアパートナー","シニア","再雇用","引退","退社","退任","辞職","定年"]},{"text":"団体のゴルファー保険を申し込みたい。インターネット手続きはどうすればよいか？","id":3142373,"cid":"4_2_2","synonym":["団体割引","団体契約","団体扱","保証","保障","仕方","方法","手順"]},{"text":"積立年金（ドリーム年金）が満了になった時の手続きはどうなりますか？","id":3142339,"cid":"2_1_1","synonym":["仕方","方法","手順"]},{"text":"控除証明書を再発行したいのですが、できますか？","id":3142368,"cid":"3_7_1"},{"text":"積立年金制度（ドリーム年金・拠出型企業年金保険(Ⅱ)）の積立金額を確認したい。","id":3142556,"cid":"2_10_2_5","synonym":["保証","保障"]},{"text":"【火災保険】取扱いの保険会社を教えてください。","id":3142376,"cid":"4_4_2","synonym":["保証","保障"]},{"text":"【退職手続き】自動車保険","id":3142357,"cid":"2_7_6","synonym":["保証","保障","仕方","方法","手順","シニアパートナー","シニア","再雇用","引退","退社","退任","辞職","定年"]},{"text":"【傷害保険】車に乗っているときに事故でけがをしました。自動車保険で対応してもらっていますが、重複して請求可能ですか？","id":3142504,"cid":"5_12_7","synonym":["保証","保障","申請"]},{"text":"【自動車保険】当て逃げ事故に遭いました。車両保険はエコノミー車両保険（車対車＋A）に加入していますが対象となりますか？","id":3576428,"cid":"5_7_8","synonym":["保証","保障","契約","申し込み"]},{"text":"初めて自動車を購入しますがどうすれば良いですか？","id":3142391,"cid":"4_7_3","synonym":["買う"]},{"text":"地震保険に入りたいのですが、手続きはどのようにすれば良いですか？","id":3142375,"cid":"4_4_1","synonym":["保証","保障","仕方","方法","手順"]},{"text":"【解約】セキスイガード（団体総合生活保険）","id":3142342,"cid":"2_2_2","synonym":["団体割引","団体契約","団体扱","保証","保障"]},{"text":"【自動車保険インターネット手続き（e-ZONE/Clickar/e-G1）】ID・パスワードを発行したが、メールが届きません。どうすれば良いですか？","id":3142536,"cid":"2_4_4_4","synonym":["保証","保障","仕方","方法","手順","パス","PASS","PW"]},{"text":"【終身医療保険】推奨の保険会社はありますか？","id":3142401,"cid":"4_8_2","synonym":["保証","保障"]},{"text":"【火災保険】推奨の保険会社はありますか？","id":3142377,"cid":"4_4_3","synonym":["保証","保障"]},{"text":"【解約】自動車保険","id":3142344,"cid":"2_2_4","synonym":["保証","保障"]},{"text":"単身赴任をしています。実家と単身赴任先どちらを登録すればいいですか？","id":3142545,"cid":"2_6_2_3"},{"text":"【火災保険】エアコンが故障しました。修理出来ない為先に交換してもいいでしょうか？","id":3142455,"cid":"5_6_5","synonym":["保証","保障"]},{"text":"【自動車保険】団体割引率はどのくらいですか？","id":3142395,"cid":"4_7_7","synonym":["団体割引","団体契約","団体扱","保証","保障"]},{"text":"【傷害保険】通院保険金は、何日目から支払われますか？","id":3142501,"cid":"5_12_4","synonym":["保証","保障"]},{"text":"【医療保険（東京海上日動火災）】入院しましたが診断書は必要ですか？","id":3142497,"cid":"5_11_8","synonym":["保証","保障"]},{"text":"契約者や所有者が亡くなっている、保険金請求書の署名はどうすればいいか？","id":3142446,"cid":"5_5_7","synonym":["保証","保障","申請"]},{"text":"【自動車保険】保険料の支払い方法を教えてください。","id":3142398,"cid":"4_7_10","synonym":["保証","保障"]},{"text":"【火災保険】引っ越しする予定ですが、転居先での保険はどうすればいいですか？","id":3142541,"cid":"2_6_1_1","synonym":["保証","保障"]},{"text":"更新手続きをしなければ、自動更新になりますか？","id":3142514,"cid":"2_4_1_1","synonym":["仕方","方法","手順","保険更新","保険更改","更改","保険継続","継続"]},{"text":"この中に該当の選択肢がない。","id":3142489,"cid":"5_10_2"},{"text":"自動車保険について、電話で手続きできますか？","id":3142399,"cid":"4_7_11","synonym":["保証","保障","仕方","方法","手順"]},{"text":"【火災保険】火災・地震保険について、電話で手続きできますか？","id":3142381,"cid":"4_4_7","synonym":["保証","保障","仕方","方法","手順"]},{"text":"【退職手続き】積立年金（ドリーム年金）","id":3142354,"cid":"2_7_3","synonym":["仕方","方法","手順","シニアパートナー","シニア","再雇用","引退","退社","退任","辞職","定年"]},{"text":"【医療保険（東京海上日動火災）】医療保険・医療特約の手術給付金を請求する場合は、必ず診断書が必要ですか？","id":3142496,"cid":"5_11_7","synonym":["保証","保障","申請"]},{"text":"【医療保険（東京海上日動火災）】帝王切開での入院・手術は対象となりますか？","id":3142492,"cid":"5_11_3","synonym":["保証","保障"]},{"text":"保険証券を紛失してしまいましたが、保険金請求はできますか？","id":3142440,"cid":"5_5_1","synonym":["保証","保障","継続証","証券","証書","証明書","無く","失く","なくし","落し","おと","申請"]},{"text":"車で事故を起こして他人にケガをさせた場合にも補償されますか？","id":3142427,"cid":"5_3_3","synonym":["傷害","怪我"]},{"text":"自転車にて事故を起こし相手にケガをさせました対応できますか？","id":3142425,"cid":"5_3_1","synonym":["傷害","怪我","ちゃりんこ","サイクル","銀輪"]},{"text":"【自動車保険】こちら側の責任割合がゼロの場合、保険会社に示談代行してもらえますか？","id":3142469,"cid":"5_7_5","synonym":["保証","保障"]},{"text":"【セキスイガード　ゴルファー保険】ゴルフプレー中、打ったボールが前のグループの人の背中に当たりケガをさせてしまいました。対象となる保険はありますか？","id":3142424,"cid":"5_2_8","synonym":["保証","保障","傷害","怪我"]},{"text":"インターネット（e-ZONE/Clickar/e-G1）での更新手続き方法を教えてください。","id":3142518,"cid":"2_4_1_5","synonym":["仕方","方法","手順","保険更新","保険更改","更改","保険継続","継続"]},{"text":"画面操作がわかりません。フリーダイヤルはありますか？","id":3142516,"cid":"2_4_1_3","synonym":["電話"]},{"text":"【火災保険】家族も入れますか？","id":3142378,"cid":"4_4_4","synonym":["保証","保障"]},{"text":"配当金の受取時期を教えてください。","id":3142550,"cid":"2_10_1_1"},{"text":"セキスイガード保険（団体総合生活保険）をインターネットで申し込みたい。「所属コード」には何を入力すればよいか？","id":3142374,"cid":"4_2_3","synonym":["団体割引","団体契約","団体扱","保証","保障"]},{"text":"【退職手続き】各種商品共通","id":3142356,"cid":"2_7_5","synonym":["仕方","方法","手順","シニアパートナー","シニア","再雇用","引退","退社","退任","辞職","定年"]},{"text":"【自動車保険】車が動きません。保険で対応できますか？","id":3576426,"cid":"5_7_6","synonym":["保証","保障"]},{"text":"インターネット（e-ZONE/Clickar/e-G1）による更新手続き時に、契約内容を変更することはできますか？","id":3142519,"cid":"2_4_1_6","synonym":["仕方","方法","手順","保険更新","保険更改","更改","保険継続","継続"]},{"text":"【傷害保険】靴擦れは傷害保険で請求できますか？","id":3142510,"cid":"5_12_13","synonym":["保証","保障","申請"]},{"text":"【傷害保険】実際にかかった費用を請求できますか？","id":3142507,"cid":"5_12_10","synonym":["保証","保障","申請"]},{"text":"【火災保険】スマートフォンを壊してしまいました。家財保険の補償対象になりますか？","id":3142456,"cid":"5_6_6","synonym":["保証","保障","家電","電化製品","家具","携帯","スマホ","アイフォン","iPhone"]},{"text":"【セキスイガード　ゴルファー保険】ゴルフプレー中にゴルフクラブを折ってしまったのですが請求にはどのような書類が必要ですか？","id":3142418,"cid":"5_2_2","synonym":["保証","保障","申請"]},{"text":"保険会社は建物を見に来ますか？","id":3142441,"cid":"5_5_2","synonym":["保証","保障"]},{"text":"結婚して姓が変わったのですが。","id":3142548,"cid":"2_8_2_1"},{"text":"【火災保険】引っ越しの予定がありますが、どうしたらいいですか？","id":3142542,"cid":"2_6_1_2","synonym":["保証","保障"]},{"text":"【自動車保険】取扱いの保険会社を教えてください。","id":3142393,"cid":"4_7_5","synonym":["保証","保障"]},{"text":"【傷害保険】熱中症で病院に通院や入院をした場合でも補償されますか？","id":3142500,"cid":"5_12_3","synonym":["保証","保障"]},{"text":"愛犬が他人にケガをさせてしまった場合、補償されますか？","id":3142426,"cid":"5_3_2","synonym":["傷害","怪我","ペット","ワンちゃん"]},{"text":"【火災保険】保険料の支払い方法を教えてください。","id":3142380,"cid":"4_4_6","synonym":["保証","保障"]},{"text":"【自動車保険】一時帰省している子ども、別居の親族、友人が運転することになった場合、補償の対象になりますか？","id":3576430,"cid":"5_7_10","synonym":["保証","保障"]},{"text":"【自動車保険】レッカーを使用したい。どこへ連絡すればいいかですか？","id":3142467,"cid":"5_7_3","synonym":["保証","保障"]},{"text":"【火災保険】台風の強風で隣家の物が飛んできて建物が破損しました、火災保険の補償対象ですか？","id":3142454,"cid":"5_6_4","synonym":["保証","保障"]},{"text":"【セキスイガード　ゴルファー保険】ゴルフの練習中けがをしました。保険は使えますか？","id":3142423,"cid":"5_2_7","synonym":["保証","保障"]},{"text":"【セキスイガード　ゴルファー保険】キャディを付けずセルフのプレー中にホールインワンを達成しました。ホールインワン保険の対象になりますか？","id":3142421,"cid":"5_2_5","synonym":["保証","保障"]},{"text":"どの保険に入っているのか知りたい。（契約状況を確認したい）","id":4943667,"cid":"","synonym":["保証","保障"]},{"text":"【グループ保険】受取人の変更はどのようにしたらよいでしょうか。","id":3142547,"cid":"2_8_1_1","synonym":["保証","保障","死亡保障","死亡保険","定期保険","団保","団体保険","団体","グループ"]},{"text":"【傷害保険】病気や病気に起因するケガでも、保険金は支払ってもらえますか？","id":3142502,"cid":"5_12_5","synonym":["保証","保障","傷害","怪我"]},{"text":"【自動車保険】推奨の保険会社はありますか？","id":3142394,"cid":"4_7_6","synonym":["保証","保障"]},{"text":"【海外旅行保険】申込方法を教えてください。","id":3142382,"cid":"4_5_1","synonym":["保証","保障"]},{"text":"子どもが友達から借りたゲーム機を落として壊してしまいました。個人賠償責任保険で対象となりますか？","id":3576264,"cid":"5_3_13","synonym":["保証","保障","受託物","かりた"]},{"text":"【地震保険】地震でクロスにひびが入ってしまいました。地震保険を請求できますか？","id":3142452,"cid":"5_6_2","synonym":["保証","保障","申請","壁紙"]},{"text":"スポーツ中の賠償事故も補償されますか？","id":3142429,"cid":"5_3_5"},{"text":"【セキスイガード　ゴルファー保険】保険会社へ事故の報告をしているが、代理店へも報告が必要ですか？","id":3142422,"cid":"5_2_6","synonym":["保証","保障"]},{"text":"グループ保険の死亡保険金について知りたい。","id":3142411,"cid":"5_1_3","synonym":["保証","保障","亡くな","死去","死亡保障","死亡保険","定期保険","団保","団体保険","団体","グループ"]},{"text":"【終身がん保険】取扱いの保険会社を教えてください。","id":3142406,"cid":"4_9_1","synonym":["保証","保障"]},{"text":"自転車保険のおすすめプランはありますか？","id":3142558,"cid":"2_10_3_2","synonym":["保証","保障","ちゃりんこ","サイクル","銀輪"]},{"text":"友人の車に同乗時に開けたドアをブロック塀にぶつけた。個人賠償責任保険で対象となりますか？","id":3576262,"cid":"5_3_11","synonym":["保証","保障"]},{"text":"【傷害保険】保険金請求に診断書は必要ですか？","id":3142509,"cid":"5_12_12","synonym":["保証","保障","申請"]},{"text":"【がん保険】がんと診断されましたが、入院はまだ先になりそうです。診断給付金のみ先に請求することはできますか？","id":3142488,"cid":"5_10_1","synonym":["保証","保障","申請"]},{"text":"【自動車保険】保険会社へ事故報告を行ったが、セキスイ保険サービスへも報告は必要ですか？","id":3142466,"cid":"5_7_2","synonym":["保証","保障"]},{"text":"【終身がん保険】推奨の保険会社はありますか？","id":3142407,"cid":"4_9_2","synonym":["保証","保障"]},{"text":"GLTD・がん・医療・介護補償の保険期間は何年ですか？その際に保険料の変更はありますか？","id":3142557,"cid":"2_10_3_1","synonym":["保証","保障"]},{"text":"【傷害保険】ケガをしました。請求手続きはどこへ連絡すればよいですか？","id":3142512,"cid":"5_12_15","synonym":["保証","保障","仕方","方法","手順","傷害","怪我","申請"]},{"text":"【自動車保険】営業時間外（夜間・土日祝など）に起きた事故の連絡はどちらにすれば良いですか？","id":3142465,"cid":"5_7_1","synonym":["保証","保障"]},{"text":"グループ保険の災害保険金について知りたい。","id":3142413,"cid":"5_1_5","synonym":["保証","保障","死亡保障","死亡保険","定期保険","団保","団体保険","団体","グループ"]},{"text":"【終身医療保険】保険料はどのように払いますか？","id":3142402,"cid":"4_8_3","synonym":["保証","保障"]},{"text":"【退職手続き】終身医療保険","id":3142359,"cid":"2_7_8","synonym":["保証","保障","仕方","方法","手順","シニアパートナー","シニア","再雇用","引退","退社","退任","辞職","定年"]},{"text":"各種補償は何歳から入れますか？","id":3142559,"cid":"2_10_3_3"},{"text":"【傷害保険】食中毒にかかりました。補償されますか？","id":3142506,"cid":"5_12_9","synonym":["保証","保障"]},{"text":"【傷害保険】国内・海外旅行中のケガも補償されますか？","id":3142503,"cid":"5_12_6","synonym":["保証","保障","傷害","怪我"]},{"text":"自由選択コースと税制適格コースの違いを教えてください。","id":3142552,"cid":"2_10_2_1"},{"text":"【火災保険】他人の車が自宅の塀に衝突し弁償してもらうことになったが自動車保険の対物賠償保険では全額認定されなかった場合、差額を火災保険で請求できますか？","id":3142464,"cid":"5_6_14","synonym":["保証","保障","申請"]},{"text":"【火災保険】ドア（出入りに通常使用するドア）の錠が損傷を受けた場合保険で出ますか？","id":3142460,"cid":"5_6_10","synonym":["保証","保障"]},{"text":"【火災保険】家の鍵を紛失しました。鍵交換代は保険で出ますか？","id":3142458,"cid":"5_6_8","synonym":["保証","保障","無く","失く","なくし","落し","おと"]},{"text":"写真や見積書をデータで送ることはできないか？","id":3142449,"cid":"5_5_10"},{"text":"建物に損害箇所があります。事故報告はどこにすればいいですか？","id":3142445,"cid":"5_5_6"},{"text":"事故報告は事故後、いつまでに申請をすればいいですか？","id":3142444,"cid":"5_5_5"},{"text":"電動アシスト自転車に乗っていて歩行者と衝突しケガをさせてしまった場合、個人賠償責任保険で対象となりますか？","id":3142430,"cid":"5_3_6","synonym":["保証","保障","傷害","怪我","ちゃりんこ","サイクル","銀輪"]},{"text":"【セキスイガード　ゴルファー保険】土日にホールインワンを達成しました。急ぎ事故報告をしたいが、どこに連絡をすればいいいですか？","id":3142420,"cid":"5_2_4","synonym":["保証","保障"]},{"text":"【セキスイガード　ゴルファー保険】ゴルフプレー中にゴルフウェアが破れてしまったのですが保険で対象になりますか？","id":3142417,"cid":"5_2_1","synonym":["保証","保障"]},{"text":"友人から借りたゴルフクラブを折ってしまった。","id":3576263,"cid":"5_3_12","synonym":["受託物","かりた"]},{"text":"火災保険に加入したいですが、どうすれば良いですか？","id":5379226,"cid":"","synonym":["保証","保障","契約","申し込み"]},{"text":"【傷害保険】地震によるケガは、補償されますか？","id":3142499,"cid":"5_12_2","synonym":["保証","保障","傷害","怪我"]},{"text":"保険会社へ事故の報告をしているが、代理店へも報告が必要か？","id":3142448,"cid":"5_5_9","synonym":["保証","保障"]},{"text":"保険金請求書の捺印は、認印でも良いですか？","id":3142443,"cid":"5_5_4","synonym":["保証","保障","申請","印鑑","判子","ハンコ"]},{"text":"【終身医療保険】特に保険料や保障内容等に希望がない場合、おすすめで提案してもらえますか？","id":3142404,"cid":"4_8_5","synonym":["保証","保障"]},{"text":"【終身医療保険】団体扱で被保険者の範囲はどこまでになりますか？","id":3142403,"cid":"4_8_4","synonym":["団体割引","団体契約","団体扱","保証","保障"]},{"text":"【終身医療保険】取扱いの保険会社を教えてください。","id":3142400,"cid":"4_8_1","synonym":["保証","保障"]},{"text":"【東京海上日動・セキスイガード（団体総合生活保険）】【損保ジャパン・団体傷害総合保険】2023年度より、継続年齢が70歳から84歳に変更になったと聞きました。手続きは必要ですか？","id":4348157,"cid":"","synonym":["団体割引","団体契約","団体扱","保証","保障","仕方","方法","手順"]},{"text":"代理店の営業時間内に連絡が出来ないがどうすればいいか？","id":3142447,"cid":"5_5_8"},{"text":"年齢条件対象外の家族（友人）と交代で運転する場合、手続きはどのようにすれば良いですか？","id":3142397,"cid":"4_7_9","synonym":["仕方","方法","手順"]},{"text":"【自動車保険】別居の子供が帰省する場合、手続きは必要ですか？","id":3142396,"cid":"4_7_8","synonym":["保証","保障","仕方","方法","手順"]},{"text":"【自動車保険インターネット手続き】【東京海上日動（e-ZONE）】「UZ500・UZ501・UZ502 誠に申し訳ございませんが、お客様のご契約内容の確認ができませんでした。」というエラーが出ました。どうすれば良いですか？","id":3142537,"cid":"2_4_4_5","synonym":["保証","保障","仕方","方法","手順"]},{"text":"【自動車保険インターネット手続きの期間・時間】【損保ジャパン】【三井住友海上】インターネットによる更新手続きはいつまで可能ですか？","id":3142532,"cid":"2_4_3_4","synonym":["保証","保障","仕方","方法","手順","保険更新","保険更改","更改","保険継続","継続"]},{"text":"【自動車保険アクセス】【東京海上日動】インターネットでの初回更新時に届くIDとパスワードは、同じメールに記載されていますか？","id":3142523,"cid":"2_4_2_4","synonym":["保証","保障","パス","PASS","PW","インターネット","ページ","サイト","手続きサイト","更新手続き","更新手続きサイト","つながら","繋がら","アクセスできない","保険更新","保険更改","更改","保険継続","継続"]},{"text":"【自動車保険】自動車事故ノーカウント事故とはどのような事故ですか？","id":3142474,"cid":"5_8_5","synonym":["保証","保障"]},{"text":"【火災保険】子供が学校から借りているタブレットを壊してしまいました。家財保険や特約の個人賠償保険で補償対象となりますか？","id":3142457,"cid":"5_6_7","synonym":["保証","保障","iPad","家電","電化製品","家具"]},{"text":"実家を離れて一人暮らしをしている子ども（未婚）が風呂の水をあふれさせマンションの階下の家財を水浸しにしてしまった場合、親が加入している個人賠償責任保険で対象となりますか？","id":3576258,"cid":"5_3_9","synonym":["保証","保障","契約","申し込み","家電","電化製品","家具"]},{"text":"【自動車保険】被保険者（子供）が結婚して別居します。手続きはどのようにすれば良いですか？","id":3142549,"cid":"2_8_3_1","synonym":["保証","保障","仕方","方法","手順"]},{"text":"【自動車保険アクセス】【三井住友海上】お客さまＷｅｂサービス登録時、証券番号欄にはどの契約の証券番号を入力すればよいですか？","id":3142527,"cid":"2_4_2_8","synonym":["保証","保障","インターネット","ページ","サイト","手続きサイト","更新手続き","更新手続きサイト","つながら","繋がら","アクセスできない"]},{"text":"自分のライフスタイルに合った保険を提案してほしいのですが、相談にのってもらえますか？","id":3142386,"cid":"4_6_2","synonym":["保証","保障"]},{"text":"子どもが祖父の家の窓を割ってしまいました。個人賠償責任保険で対象となりますか？","id":3576255,"cid":"5_3_8","synonym":["保証","保障"]},{"text":"【自動車保険】自動車事故で1等級下がるときはどのようなときですか？","id":3142475,"cid":"5_8_6","synonym":["保証","保障"]},{"text":"【地震保険】地震で家財に損害を受けた場合、家財は補償されますか？","id":3142461,"cid":"5_6_11","synonym":["保証","保障","家電","電化製品","家具"]},{"text":"【セキスイガード　ゴルファー保険】保険金請求資料をデータで送付したいのですがどうすればよいでしょうか。","id":3142419,"cid":"5_2_3","synonym":["保証","保障","申請"]},{"text":"グループ保険の障害給付金について知りたい。","id":3142416,"cid":"5_1_8","synonym":["保証","保障","死亡保障","死亡保険","定期保険","団保","団体保険","団体","グループ"]},{"text":"すべての保険が給与天引き可能なのでしょうか？","id":3142388,"cid":"4_6_4","synonym":["保証","保障"]},{"text":"電話で加入手続きはできますか？","id":3142385,"cid":"4_6_1","synonym":["仕方","方法","手順","契約","申し込み"]},{"text":"【退職手続き】火災保険","id":3142355,"cid":"2_7_4","synonym":["保証","保障","仕方","方法","手順","シニアパートナー","シニア","再雇用","引退","退社","退任","辞職","定年"]},{"text":"給付金受取りの方法を教えてください。","id":3142555,"cid":"2_10_2_4"},{"text":"【自動車保険アクセス】前回設定したパスワードを忘れてしまいました。どうすれば良いですか？","id":3142524,"cid":"2_4_2_5","synonym":["保証","保障","パス","PASS","PW","インターネット","ページ","サイト","手続きサイト","更新手続き","更新手続きサイト","つながら","繋がら","アクセスできない"]},{"text":"【傷害保険】ケガをしました。請求手続きの際はどのような内容を連絡すればよいですか？","id":3142513,"cid":"5_12_16","synonym":["保証","保障","仕方","方法","手順","傷害","怪我","申請"]},{"text":"【火災保険】再発防止工事をしたいのですが、保険金は支払われますか？","id":3142451,"cid":"5_6_1","synonym":["保証","保障"]},{"text":"業務中の賠償事故も補償されますか？","id":3142428,"cid":"5_3_4","synonym":["仕事"]},{"text":"グループ保険の高度障害保険金について知りたい。","id":3142412,"cid":"5_1_4","synonym":["保証","保障","死亡保障","死亡保険","定期保険","団保","団体保険","団体","グループ"]},{"text":"【終身がん保険】保険料はどのように払いますか？","id":3142408,"cid":"4_9_3","synonym":["保証","保障"]},{"text":"【海外旅行保険】保険料はどのように払いますか？","id":3142383,"cid":"4_5_2","synonym":["保証","保障"]},{"text":"告知に該当がありますが申し込めますか？","id":4348175,"cid":"4_1_5"},{"text":"【自動車保険インターネット手続き】【東京海上日動（e-ZONE）】希望の補償内容に変更出来ません。どうすれば良いですか？","id":3142533,"cid":"2_4_4_1","synonym":["保証","保障","仕方","方法","手順"]},{"text":"【自動車保険】代車特約を使用した場合、保険料に影響はありますか？","id":3142473,"cid":"5_8_4","synonym":["保証","保障"]},{"text":"【自動車保険】レッカーを使用した場合、等級や保険料に影響はありますか？","id":3142470,"cid":"5_8_1","synonym":["保証","保障"]},{"text":"【火災保険】家の鍵が盗まれました。鍵およびドアの錠の損害。保険で出ますか？","id":3142459,"cid":"5_6_9","synonym":["保証","保障"]},{"text":"子供が免許を取りました。手続きはどのようにすれば良いですか？","id":3142561,"cid":"2_10_4_2","synonym":["仕方","方法","手順"]},{"text":"定年60歳と65歳の違いを教えてください。","id":3142554,"cid":"2_10_2_3"},{"text":"【自動車保険】地震や津波による車両損害は車両保険で対象となりますか？","id":3576429,"cid":"5_7_9","synonym":["保証","保障"]},{"text":"【自動車保険】事故をした場合、必ず警察届が必要ですか？","id":3142468,"cid":"5_7_4","synonym":["保証","保障"]},{"text":"【退職手続き】終身がん保険","id":3142358,"cid":"2_7_7","synonym":["保証","保障","仕方","方法","手順","シニアパートナー","シニア","再雇用","引退","退社","退任","辞職","定年"]},{"text":"【自動車保険】一時的に借りたお車で事故を起こしたとき保険は使えますか？","id":3576432,"cid":"5_7_12","synonym":["保証","保障","受託物","かりた"]},{"text":"第一生命　グループ保険（団体定期保険）Digital団保　
「団体パスワード」や「加入勧奨コード」がわかりません。とうすれはよいですか?","id":4222121,"cid":"","synonym":["団体割引","団体契約","団体扱","保証","保障","契約","申し込み","パス","PASS","PW","死亡保障","死亡保険","定期保険","団保","団体保険","団体","グループ"]},{"text":"海外に転勤になりました。住所は海外に変更できますか？","id":3142544,"cid":"2_6_2_2"},{"text":"インターネット更新（e-ZONE/Clickar/e-G1）対象外の契約を教えてください。","id":3142517,"cid":"2_4_1_4","synonym":["保険更新","保険更改","更改","保険継続","継続"]},{"text":"【自動車保険】弁護士費用特約を使用した場合、保険料に影響はありますか？","id":3142471,"cid":"5_8_2","synonym":["保証","保障"]},{"text":"【火災保険】庭の木の根っこが排水桝内に侵入し桝が割れた。保険の対象となりますか？","id":3142463,"cid":"5_6_13","synonym":["保証","保障"]},{"text":"どの保険も今日から加入可能なのでしょうか？","id":3142387,"cid":"4_6_3","synonym":["保証","保障","契約","申し込み"]},{"text":"いつまでに海外旅行保険の手続きをすればいいか？","id":3142384,"cid":"4_5_3","synonym":["保証","保障","仕方","方法","手順"]},{"text":"【傷害保険】子供のけがの治療費を医療費助成制度のため、窓口で支払っていません。保険請求できますか？","id":3142508,"cid":"5_12_11","synonym":["保証","保障","申請"]},{"text":"グループ保険の災害死亡保険金について知りたい。","id":3142415,"cid":"5_1_7","synonym":["保証","保障","亡くな","死去","死亡保障","死亡保険","定期保険","団保","団体保険","団体","グループ"]},{"text":"自動車保険に付帯している個人賠償責任保険を使うと等級が下がったり保険料が上がったりしますか？","id":3576261,"cid":"5_3_10","synonym":["保証","保障"]},{"text":"認知症の同居の家族が誤って線路に立ち入ってしまった場合、個人賠償責任保険で対象となりますか？","id":3576265,"cid":"5_3_14","synonym":["保証","保障","まちがって","間違って"]},{"text":"【自動車保険アクセス】ネット環境に制限はありますか？","id":3142528,"cid":"2_4_2_9","synonym":["保証","保障","インターネット","ページ","サイト","手続きサイト","更新手続き","更新手続きサイト","つながら","繋がら","アクセスできない"]},{"text":"【自動車保険アクセス】マイページ登録時、証券番号欄にはどの契約の証券番号を入力すればよいですか？","id":3142525,"cid":"2_4_2_6","synonym":["保証","保障","インターネット","ページ","サイト","手続きサイト","更新手続き","更新手続きサイト","つながら","繋がら","アクセスできない"]},{"text":"【自動車保険アクセス】証券番号入力欄に入力する証券番号は、どこに記載されていますか？","id":3142522,"cid":"2_4_2_3","synonym":["保証","保障","インターネット","ページ","サイト","手続きサイト","更新手続き","更新手続きサイト","つながら","繋がら","アクセスできない"]},{"text":"【自動車保険アクセス】手続き可能な端末を教えてください。","id":3142521,"cid":"2_4_2_2","synonym":["保証","保障","仕方","方法","手順","インターネット","ページ","サイト","手続きサイト","更新手続き","更新手続きサイト","つながら","繋がら","アクセスできない"]},{"text":"保険金請求時所有者が認知症で署名ができない場合、代筆で請求できますか？","id":3142450,"cid":"5_5_11","synonym":["保証","保障","申請"]},{"text":"【自動車保険】盗難に遭いました。車両保険はエコノミー車両保険（車対車+A）に加入していますが対象となりますか？","id":3576440,"cid":"5_7_17","synonym":["保証","保障","契約","申し込み","盗られた","ぬすまれた","盗まれた","ぬすむ","盗む"]},{"text":"【自動車保険インターネット手続き】【損保ジャパン（Clickar）】【三井住友海上（e-G1）】希望の補償内容に変更出来ません。どうすれば良いですか？","id":3142534,"cid":"2_4_4_2","synonym":["保証","保障","仕方","方法","手順"]},{"text":"【医療保険（東京海上日動火災）】日帰りで手術を受けたが、医療保険の手術給付金を請求できますか？","id":3142494,"cid":"5_11_5","synonym":["保証","保障","申請"]},{"text":"【自動車保険】弁護士に依頼したいとき保険は使えますか？","id":3576436,"cid":"5_7_14","synonym":["保証","保障"]},{"text":"【自動車保険インターネット手続き（e-ZONE/Clickar/e-G1）】更新手続きを開始しましたが、次の画面に進めません。どうすれば良いですか？","id":3142538,"cid":"2_4_4_6","synonym":["保証","保障","仕方","方法","手順","保険更新","保険更改","更改","保険継続","継続"]},{"text":"【自動車保険インターネット手続きの期間・時間】【東京海上日動】e-ZONEで更新手続きが可能なのは、いつからいつまでですか？","id":3142529,"cid":"2_4_3_1","synonym":["保証","保障","仕方","方法","手順","保険更新","保険更改","更改","保険継続","継続"]},{"text":"【自動車保険インターネット手続き（e-ZONE/Clickar/e-G1）】次の画面へ進めません。どうすれば良いですか？","id":3142535,"cid":"2_4_4_3","synonym":["保証","保障","仕方","方法","手順"]},{"text":"【自動車保険】飛び石の場合に保険を使用すると保険料に影響はありますか？","id":3142472,"cid":"5_8_3","synonym":["保証","保障"]},{"text":"加入できる年令を教えてください。","id":3142553,"cid":"2_10_2_2","synonym":["契約","申し込み"]},{"text":"【自動車保険】車がパンクしました。車両保険は使えますか？","id":3576431,"cid":"5_7_11","synonym":["保証","保障"]},{"text":"子供は何歳から加入できますか？","id":4348172,"cid":"4_1_3","synonym":["契約","申し込み"]},{"text":"第一生命　グループ保険（団体定期保険）Digital団保　
マイベ-ジではどのような手続きができますか?","id":4222100,"cid":"","synonym":["団体割引","団体契約","団体扱","保証","保障","仕方","方法","手順","死亡保障","死亡保険","定期保険","団保","団体保険","団体","グループ"]},{"text":"【自動車保険インターネット手続きの期間・時間】いつからいつまで更新手続き可能ですか？","id":3142531,"cid":"2_4_3_3","synonym":["保証","保障","仕方","方法","手順","保険更新","保険更改","更改","保険継続","継続"]},{"text":"【自動車保険アクセス】【損保ジャパン】【三井住友海上】初めてインターネットで更新します。ＩＤとパスワードについて教えてください。","id":3142526,"cid":"2_4_2_7","synonym":["保証","保障","パス","PASS","PW","インターネット","ページ","サイト","手続きサイト","更新手続き","更新手続きサイト","つながら","繋がら","アクセスできない","保険更新","保険更改","更改","保険継続","継続"]},{"text":"健康保険について教えて欲しい","id":3459759,"cid":"","synonym":["保証","保障"]},{"text":"【損保ジャパン・団体傷害総合保険】更新保険料の支払いについて教えてください。","id":4393961,"cid":"","synonym":["団体割引","団体契約","団体扱","保証","保障","保険更新","保険更改","更改","保険継続","継続"]},{"text":"【自動車保険インターネット手続きの期間・時間】インターネットで更新手続きをすると、どれくらいの時間がかかりますか？","id":3142530,"cid":"2_4_3_2","synonym":["保証","保障","仕方","方法","手順","保険更新","保険更改","更改","保険継続","継続"]},{"text":"【自動車保険】車に積んでいた日用品に損害が生じたとき保険は使えますか？","id":3576433,"cid":"5_7_13","synonym":["保証","保障"]},{"text":"【東京海上日動・セキスイガード（団体総合生活保険）】　保険証券（加入者証）はいつ届きますか？","id":4348166,"cid":"","synonym":["団体割引","団体契約","団体扱","保証","保障","継続証","証券","証書","証明書","契約","申し込み"]},{"text":"前年と同等プランで更新手続きをしたい。","id":4348138,"cid":"2_4_5_1","synonym":["仕方","方法","手順","保険更新","保険更改","更改","保険継続","継続"]},{"text":"【医療保険（東京海上日動火災）】5年前に入院しましたが、当時給付金の請求をしていません。今からでも請求できますか？請求手続きに期限はありますか？","id":3142493,"cid":"5_11_4","synonym":["保証","保障","仕方","方法","手順","申請"]},{"text":"【自動車保険】地震・噴火・津波により、車が全損となったとき保険は使えますか？","id":3576437,"cid":"5_7_15","synonym":["保証","保障"]},{"text":"他の保険に個人賠償責任補償を付帯しています。この保険にも付帯した方が良いのでしょうか？","id":4348153,"cid":"4_2_4","synonym":["保証","保障"]},{"text":"口座変更のお手続き","id":5379223,"cid":"2_9","synonym":["仕方","方法","手順"]},{"text":"【医療保険（アメリカンファミリー）】入院しましたが診断書は必要ですか？","id":4018555,"cid":"5_11_9","synonym":["保証","保障"]},{"text":"【医療保険（東京海上日動火災）】日帰り入院で手術を受けた場合、入院給付金は対象となりますか？","id":3142495,"cid":"5_11_6","synonym":["保証","保障"]},{"text":"個人で加入している自動車保険からセキスイ団体割引の自動車保険へ切替は可能でしょうか。","id":3459761,"cid":"","synonym":["団体割引","団体契約","団体扱","保証","保障","契約","申し込み"]},{"text":"子供が就職した場合は、いつまで加入できますか？","id":4348173,"cid":"4_1_4","synonym":["契約","申し込み"]},{"text":"第一生命　グループ保険（団体定期保険）Digital団保　
加入内容を確認するにはどうすれはよいですか?","id":4222117,"cid":"","synonym":["団体割引","団体契約","団体扱","保証","保障","契約","申し込み","死亡保障","死亡保険","定期保険","団保","団体保険","団体","グループ"]},{"text":"第一生命　グループ保険（団体定期保険）Digital団保　被保険者証が届きません。","id":4348167,"cid":"","synonym":["団体割引","団体契約","団体扱","保証","保障","死亡保障","死亡保険","定期保険","団保","団体保険","団体","グループ"]},{"text":"バイクの保険は取扱っていますか？","id":4643716,"cid":"","synonym":["保証","保障","オートバイ","バイクの保険","バイク保険"]},{"text":"平日の営業時間外や土日祝に問合せ（お手続き）をしたいのですが？","id":4364761,"cid":"","synonym":["仕方","方法","手順"]},{"text":"第一生命　グループ保険（団体定期保険）Digital団保　
今回申し込んだ内容を確認したいのですが、どの画面で確認できますか?","id":4222147,"cid":"","synonym":["団体割引","団体契約","団体扱","保証","保障","死亡保障","死亡保険","定期保険","団保","団体保険","団体","グループ"]},{"text":"パンフレットがほしい","id":3459760,"cid":""},{"text":"補償タイプを変更して更新したい。","id":4348146,"cid":"2_4_5_3","synonym":["保険更新","保険更改","更改","保険継続","継続"]},{"text":"【医療保険】新型コロナウイルスに感染して入院しました。補償されますか？","id":4348643,"cid":"","synonym":["保証","保障"]},{"text":"第一生命　グループ保険（団体定期保険）Digital団保　
マイページ作成後、どのようなタイミングでメールが届きますか?","id":4222149,"cid":"","synonym":["団体割引","団体契約","団体扱","保証","保障","死亡保障","死亡保険","定期保険","団保","団体保険","団体","グループ"]},{"text":"第一生命　グループ保険（団体定期保険）Digital団保　
家族のマイページは登録しなけれはならないのでしようか?","id":4222132,"cid":"","synonym":["団体割引","団体契約","団体扱","保証","保障","死亡保障","死亡保険","定期保険","団保","団体保険","団体","グループ"]},{"text":"車のナンバーを変更したが、どのようにすればよいですか？","id":4643731,"cid":"2_10_4_3","synonym":["ナンバ","登録番号","登録ナンバー","ナンバープレート"]},{"text":"第一生命　グループ保険（団体定期保険）Digital団保　
家族のマイページはどのような手続きができますか?　","id":4222102,"cid":"","synonym":["団体割引","団体契約","団体扱","保証","保障","仕方","方法","手順","死亡保障","死亡保険","定期保険","団保","団体保険","団体","グループ"]},{"text":"【自動車保険】電動キックボードを運転中の事故はファミリーバイク特約の対象になりますか？","id":3313550,"cid":"","synonym":["保証","保障","オートバイ","バイクの保険","バイク保険"]},{"text":"個人で東京海上の自動車保険に加入していますが、セキスイ団体割引の自動車保険に切替は可能でしょうか。","id":3459762,"cid":"","synonym":["団体割引","団体契約","団体扱","保証","保障","契約","申し込み"]},{"text":"更新をやめたい。","id":4348143,"cid":"2_4_5_2","synonym":["保険更新","保険更改","更改","保険継続","継続"]},{"text":"第一生命　グループ保険（団体定期保険）Digital団保　
「契約内容の確認」メニュ-ではどのような内容が確認できますか?","id":4222118,"cid":"","synonym":["団体割引","団体契約","団体扱","保証","保障","死亡保障","死亡保険","定期保険","団保","団体保険","団体","グループ"]},{"text":"個人で加入している保険から団体へ切り替え可能ですか？","id":4643709,"cid":"","synonym":["団体割引","団体契約","団体扱","保証","保障","契約","申し込み"]},{"text":"【火災保険】火災保険に加入したいですが、どうすれば良いですか？","id":5379224,"cid":"4_4_8","synonym":["保証","保障","契約","申し込み"]},{"text":"【自動車保険】ドライブレコーダーを装着した自動車に対して保険料の割引はありますか？","id":3313549,"cid":"","synonym":["保証","保障"]},{"text":"【団体傷害総合保険（損保ジャパン）】更新をしたくないのですが。","id":4364775,"cid":"2_4_6_2","synonym":["団体割引","団体契約","団体扱","保証","保障","保険更新","保険更改","更改","保険継続","継続"]},{"text":"第一生命　グループ保険（団体定期保険）Digital団保　
氏名が変わりましたが、どうすれはよいですか?","id":4222143,"cid":"","synonym":["団体割引","団体契約","団体扱","保証","保障","死亡保障","死亡保険","定期保険","団保","団体保険","団体","グループ"]},{"text":"【団体傷害総合保険（損保ジャパン）】前年と同等プランで更新手続きをしたい。","id":4364770,"cid":"2_4_6_1","synonym":["団体割引","団体契約","団体扱","保証","保障","仕方","方法","手順","保険更新","保険更改","更改","保険継続","継続"]},{"text":"【損保ジャパン・団体傷害総合保険】死亡補償はありますか？","id":4364721,"cid":"","synonym":["団体割引","団体契約","団体扱","保証","保障","亡くな","死去"]},{"text":"【団体傷害総合保険（損保ジャパン）】補償タイプを変更したい。","id":4364752,"cid":"2_10_5_1","synonym":["団体割引","団体契約","団体扱","保証","保障"]},{"text":"【団体傷害総合保険（損保ジャパン）】他の保険に個人賠償責任補償を付帯しています。この保険にも付帯した方が良いのでしょうか？","id":4364753,"cid":"2_10_5_2","synonym":["団体割引","団体契約","団体扱","保証","保障"]},{"text":"自動車保険の更新の手続きサイトにアクセスできない。","id":4971019,"cid":"","synonym":["保証","保障","仕方","方法","手順","インターネット","ページ","サイト","手続きサイト","更新手続き","更新手続きサイト","つながら","繋がら","アクセスできない","保険更新","保険更改","更改","保険継続","継続"]},{"text":"第一生命　グループ保険（団体定期保険）Digital団保　
申込期間中に死亡保険金受取人の変更手続きをした場合、いつから受取人を変更することになりますか?","id":4222150,"cid":"","synonym":["団体割引","団体契約","団体扱","保証","保障","仕方","方法","手順","亡くな","死去","死亡保障","死亡保険","定期保険","団保","団体保険","団体","グループ"]},{"text":"第一生命　グループ保険（団体定期保険）Digital団保　
パスワードを忘れてしまい、ログインできません。どうすればよいでしようか?","id":4222108,"cid":"","synonym":["団体割引","団体契約","団体扱","保証","保障","パス","PASS","PW","死亡保障","死亡保険","定期保険","団保","団体保険","団体","グループ"]},{"text":"【損保ジャパン・団体傷害総合保険】保険証券（加入者カード）はいつ届きますか？","id":4364736,"cid":"","synonym":["団体割引","団体契約","団体扱","保証","保障","継続証","証券","証書","証明書","契約","申し込み"]},{"text":"第一生命　グループ保険（団体定期保険）Digital団保　
次の画面に動きません。どうすれはよいですか?","id":4222139,"cid":"","synonym":["団体割引","団体契約","団体扱","保証","保障","死亡保障","死亡保険","定期保険","団保","団体保険","団体","グループ"]},{"text":"【東京海上日動・セキスイガード（団体総合生活保険）】　被保険者の範囲は？","id":4348164,"cid":"","synonym":["団体割引","団体契約","団体扱","保証","保障"]},{"text":"第一生命　グループ保険（団体定期保険）Digital団保　
マイページの利用料はかかりますか?","id":4222104,"cid":"","synonym":["団体割引","団体契約","団体扱","保証","保障","死亡保障","死亡保険","定期保険","団保","団体保険","団体","グループ"]},{"text":"第一生命　グループ保険（団体定期保険）Digital団保　
新規加入や保障内容の変更の手続きを行いたいのですが、どのメニューから手続きすれはよいでしようか?","id":4222122,"cid":"","synonym":["団体割引","団体契約","団体扱","保証","保障","仕方","方法","手順","契約","申し込み","死亡保障","死亡保険","定期保険","団保","団体保険","団体","グループ"]},{"text":"第一生命　グループ保険（団体定期保険）Digital団保　
「被保険者・受取人等の確認」画面にて、メールアドレスの入力欄が手続きをした家族全員分表示されませんでした。なせでしようか?","id":4222134,"cid":"","synonym":["団体割引","団体契約","団体扱","保証","保障","仕方","方法","手順","死亡保障","死亡保険","定期保険","団保","団体保険","団体","グループ"]},{"text":"第一生命　グループ保険（団体定期保険）Digital団保　
「契約内容の確認」メニューではいつ時点の内容が確認できますか?","id":4222119,"cid":"","synonym":["団体割引","団体契約","団体扱","保証","保障","死亡保障","死亡保険","定期保険","団保","団体保険","団体","グループ"]},{"text":"学資に関する保険はありますか？","id":4643720,"cid":"","synonym":["保証","保障"]},{"text":"証券・継続証の記載内容について教えてほしい。","id":4970875,"cid":""},{"text":"ドライブレコーダーつきの自動車保険はありますか？
","id":4971264,"cid":"","synonym":["保証","保障"]},{"text":"自動車保険に加入したいですが、どうすれば良いですか？","id":5379228,"cid":"","synonym":["保証","保障","契約","申し込み"]},{"text":"第一生命　グループ保険（団体定期保険）Digital団保　
手続き画面上、継続年齢を超過しているため脱退となる旨の表示がされています。必要な手続きはありますか?","id":4222146,"cid":"","synonym":["団体割引","団体契約","団体扱","保証","保障","仕方","方法","手順","死亡保障","死亡保険","定期保険","団保","団体保険","団体","グループ"]},{"text":"第一生命　グループ保険（団体定期保険）Digital団保　
氏名が長すきて入力できませんが、どうすればよいですか?","id":4222141,"cid":"","synonym":["団体割引","団体契約","団体扱","保証","保障","死亡保障","死亡保険","定期保険","団保","団体保険","団体","グループ"]},{"text":"第一生命　グループ保険（団体定期保険）Digital団保　
団体保険に加入中です。アカウントの氏名を変更しましたが、手続き画面上の氏名が変更前のままです。どうすればよいですか?","id":4222144,"cid":"","synonym":["団体割引","団体契約","団体扱","保証","保障","仕方","方法","手順","契約","申し込み","死亡保障","死亡保険","定期保険","団保","団体保険","団体","グループ"]},{"text":"第一生命　グループ保険（団体定期保険）Digital団保　
再婚したので、配偶者の変更をしたいのですが、どうすればよいですか?","id":4222145,"cid":"","synonym":["団体割引","団体契約","団体扱","保証","保障","死亡保障","死亡保険","定期保険","団保","団体保険","団体","グループ"]},{"text":"第一生命　グループ保険（団体定期保険）Digital団保　
申込内容の取消や修正をしたいのですが、どうすれはよいでしようか?","id":4222148,"cid":"","synonym":["団体割引","団体契約","団体扱","保証","保障","死亡保障","死亡保険","定期保険","団保","団体保険","団体","グループ"]},{"text":"第一生命　グループ保険（団体定期保険）Digital団保　
PDFファイルが開きません。どうすれはよいですか?","id":4222138,"cid":"","synonym":["団体割引","団体契約","団体扱","保証","保障","死亡保障","死亡保険","定期保険","団保","団体保険","団体","グループ"]},{"text":"【東京海上日動・セキスイガード（団体総合生活保険）】　家族型の範囲は？","id":4348163,"cid":"","synonym":["団体割引","団体契約","団体扱","保証","保障"]},{"text":"ギフトチケットについて","id":3459765,"cid":""},{"text":"第一生命　グループ保険（団体定期保険）Digital団保　
「ご契約の詳細」画面に保険料が表示されていませんが、なせでしようか?","id":4222120,"cid":"","synonym":["団体割引","団体契約","団体扱","保証","保障","死亡保障","死亡保険","定期保険","団保","団体保険","団体","グループ"]},{"text":"第一生命　グループ保険（団体定期保険）Digital団保　
申込の途中で一時保存し、申込を再開したい場合、どのメニューから手続きできますか？","id":4222136,"cid":"","synonym":["団体割引","団体契約","団体扱","保証","保障","仕方","方法","手順","死亡保障","死亡保険","定期保険","団保","団体保険","団体","グループ"]},{"text":"第一生命　グループ保険（団体定期保険）Digital団保　
マイページの利用時間はいつからいつまでですか?","id":4222103,"cid":"","synonym":["団体割引","団体契約","団体扱","保証","保障","死亡保障","死亡保険","定期保険","団保","団体保険","団体","グループ"]},{"text":"医療保険に加入しています。ケガによる骨折は給付金の対象になりますか？","id":4643708,"cid":"","synonym":["保証","保障","傷害","怪我","契約","申し込み"]},{"text":"何に入っているかわかりません","id":4643712,"cid":""},{"text":"80歳以上加入可能の医療保険はありますか？","id":4643725,"cid":"","synonym":["保証","保障","契約","申し込み"]},{"text":"自動車保険について運転できる範囲が知りたい。","id":4740461,"cid":"","synonym":["保証","保障"]},{"text":"派遣社員でも団体で加入できますか？","id":4740462,"cid":"","synonym":["団体割引","団体契約","団体扱","退職者","出向社員","出向","パートタイマー","パート","派遣社員","契約","申し込み"]},{"text":"メールで問い合わせしたが、返事が来ない。","id":4971020,"cid":""},{"text":"FAX番号を教えてほしい。","id":4970874,"cid":""},{"text":"車の登録番号を変更したが、どのようにすればよいですか？
","id":4971021,"cid":""},{"text":"車のローンの支払状況を教えてほしい。","id":4971016,"cid":""},{"text":"3台目の契約は可能ですか？","id":4971170,"cid":""},{"text":"軽四自動車から普通車に買い替えるのですが現在加入中の金額（保険料）が変わりますか？","id":4971262,"cid":"","synonym":["保証","保障","契約","申し込み"]},{"text":"火災保険はいつまでに加入すれば良いですか？","id":5379227,"cid":"","synonym":["保証","保障","契約","申し込み"]},{"text":"【損保ジャパン・団体傷害総合保険】家族型の範囲は？","id":4364726,"cid":"","synonym":["団体割引","団体契約","団体扱","保証","保障"]},{"text":"第一生命　グループ保険（団体定期保険）Digital団保　
メールアドレスの変更は可能でしようか?","id":4222106,"cid":"","synonym":["団体割引","団体契約","団体扱","保証","保障","死亡保障","死亡保険","定期保険","団保","団体保険","団体","グループ"]},{"text":"保険期間途中で補償タイプを変更したい。","id":4348161,"cid":"2_10_3_4","synonym":["保証","保障"]},{"text":"第一生命　グループ保険（団体定期保険）Digital団保
家族がメールアドレスをもっていません。「被保険者・受取人等の確認」画面にて、家族のメールアドレスの入力欄がありますが、どうすれはよいでしようか?","id":4222133,"cid":"","synonym":["団体割引","団体契約","団体扱","保証","保障","死亡保障","死亡保険","定期保険","団保","団体保険","団体","グループ"]},{"text":"第一生命　グループ保険（団体定期保険）Digital団保　
「告知」画面の-番下にある「次へ進む」ホタン(グレーの色)で、押しても次の画面に進むことができません。
どうすれはよいですか?
","id":4222131,"cid":"","synonym":["団体割引","団体契約","団体扱","保証","保障","死亡保障","死亡保険","定期保険","団保","団体保険","団体","グループ"]},{"text":"第一生命　グループ保険（団体定期保険）Digital団保　
「告知」画面にて、告知事項に該当がある場合、該当者の氏名が表示されますが、手続きをした全員の氏名が表示されません。なせでしようか?","id":4222127,"cid":"","synonym":["団体割引","団体契約","団体扱","保証","保障","仕方","方法","手順","死亡保障","死亡保険","定期保険","団保","団体保険","団体","グループ"]},{"text":"第一生命　グループ保険（団体定期保険）Digital団保　
「項目変更のみ」とは、何ができるメニューですか?","id":4222124,"cid":"","synonym":["団体割引","団体契約","団体扱","保証","保障","死亡保障","死亡保険","定期保険","団保","団体保険","団体","グループ"]},{"text":"第一生命　グループ保険（団体定期保険）Digital団保　
パスワードの入力を複数回連続して誤り、利用できなくなったのですが、どうすれはよいですか?","id":4222116,"cid":"","synonym":["団体割引","団体契約","団体扱","保証","保障","パス","PASS","PW","死亡保障","死亡保険","定期保険","団保","団体保険","団体","グループ"]},{"text":"第一生命　グループ保険（団体定期保険）Digital団保　
パスワードの変更は可能でしようか?","id":4222107,"cid":"","synonym":["団体割引","団体契約","団体扱","保証","保障","パス","PASS","PW","死亡保障","死亡保険","定期保険","団保","団体保険","団体","グループ"]},{"text":"第一生命　グループ保険（団体定期保険）Digital団保　
ブラウザの「戻る」ボタンを押したら画面が閉してしまいました。どうすれはよいですか?","id":4222137,"cid":"","synonym":["団体割引","団体契約","団体扱","保証","保障","死亡保障","死亡保険","定期保険","団保","団体保険","団体","グループ"]},{"text":"第一生命　グループ保険（団体定期保険）Digital団保　
氏名が途中で切れています。なせでしようか?","id":4222140,"cid":"","synonym":["団体割引","団体契約","団体扱","保証","保障","死亡保障","死亡保険","定期保険","団保","団体保険","団体","グループ"]},{"text":"第一生命　グループ保険（団体定期保険）Digital団保　
自宅で家族と相談したいので、一時保存したいのですが、どうすれはよいですか?","id":4222135,"cid":"","synonym":["団体割引","団体契約","団体扱","保証","保障","死亡保障","死亡保険","定期保険","団保","団体保険","団体","グループ"]},{"text":"損保ジャパン・団体傷害総合保険】新規（中途）加入の場合の保険料の支払いについて教えてください。","id":4364730,"cid":"","synonym":["団体割引","団体契約","団体扱","保証","保障","契約","申し込み"]},{"text":"【損保ジャパン・団体傷害総合保険】被保険者の範囲は？","id":4393955,"cid":"","synonym":["団体割引","団体契約","団体扱","保証","保障"]},{"text":"月額いくらから加入できますか？","id":4971172,"cid":"","synonym":["契約","申し込み"]},{"text":"現在糖尿病で通院投薬中ですが、医療保険はどれがいいのか、わかりません。
","id":4971265,"cid":"","synonym":["保証","保障"]},{"text":"ケガや病気をした際に傷害保険等で傷病手当はもらえますか？","id":5379236,"cid":"","synonym":["保証","保障","傷害","怪我"]}]